Liegt sehr gut in der Hand wie alle Klippdog Scheren die ich habe
Sensationelle Produkte und auch beim Baden lernt man nie aus! 🥰
Information on order processing
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Express
Grinding service within 2 business days from the date of arrival at our facility. Timeframe excludes shipping duration.
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Standard
Grinding service within 5 working days of receipt at our facility. Timeframe excludes transport duration.
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Schau dir das an
1. Create order
Register your sharpening order here in the system. Select "Payment upon receipt of invoice" as the payment method. You can also enter any discount codes or vouchers you may have. You can also book both EXPRESS and STANDARD service in a single order.
Accompanying document
2. Preparing for shipment
After registering your order here in the system, please create a cover note for your shears. Download the form and fill it out as completely as possible. Let us know if the total value of the shears exceeds 500.00 Euros (taking the current value into account) so that we can insure the return shipment for a higher amount.
3. Pack your shipment
Use a sturdy cardboard box suitable for shipping. Seal the edges as shown in the illustrations. Wrap your scissors individually in plastic, cardboard, or paper and secure the wrapping with adhesive tape so that it cannot come loose.
Add sufficient packing material to the box so that the scissors cannot tumble around inside during transport and the box cannot be crushed. Label the box with our receiving address and your return address.
Austrian Post AG
4. Shipping
Send the package by post or via a courier service to the following address:
KD HandelsgmbH - Eduard Meder Gasse 29/4 - A-2514 Traiskirchen.
Please send us the tracking number via email to info@klippdog.at so that we can monitor the shipment. Please note the insurance limit for loss of a package by the service provider. For the postal service, the maximum liability in the event of loss is 510.00 euros per package. Higher insurance coverage is possible but must be requested separately.
5. Testing and condition monitoring
Upon receipt, we carefully check every pair of scissors for sharpness, movement, tension, and any potential damage.
This allows us to assess the condition precisely and tailor the subsequent processing optimally to the respective type of scissors.
Wear, defects, or damage exceeding the scope of a standard sharpening service are also taken into account.
Should a repair be necessary, we will contact you to coordinate the required work.
6. Professional grinding and adjusting
In the next step, we will sharpen your grooming shears with precision, care for the material, and the utmost attention to detail. Depending on the condition and type of shear, the blades are professionally ground and the shears are readjusted. In doing so, we ensure exact cutting performance, smooth operation, and comfortable handling. Each pair of shears is individually refurbished so that it functions reliably again in daily use. This provides you with a result designed for quality, precision, and longevity.
7. Careful quality control
The final inspection is an essential part of our quality standards. After processing, we check every pair of scissors again very carefully. In doing so, we verify that the functionality, movement, and cutting performance meet our requirements. This is the only way we can ensure that the scissors work cleanly and precisely again. The final inspection is an essential part of our work.
Image - Österreichische Post AG
8. Return shipment or pickup
After successful processing, your scissors will be carefully prepared for return transport. We will then issue the invoice for the sharpening service performed. As soon as payment has been received, we will send your scissors back to you securely packed or have them ready for collection.
This way, you will receive your ready-to-use grooming scissors back quickly, safely, and easily.